Grants

Tel: (01429) 870247
Estate Office, Greatham, Hartlepool, TS25 2HS

Coronavirus Update

We are committed to do whatever we can to reduce the exposure of people to the Coronavirus, those people who use our service, live in our properties, our staff and colleagues.  I want to update you in regard to repairs.

Day to Day Repairs

In regard to repairs and maintenance, we will not put people at risk of exposure to the virus. This means, at best we will only be able to respond to emergency repairs. To report a repair between the hours of 9:00 am and 4:00pm please call 01429 870247.

Emergency Repair types

Out of Hours Emergency Repairs ONLY

Please contact HVE (part of Stockton on Tees Council) on 01642 527270 and inform them of the following:

Almshouse residents can contact HVE via their One Call system within the property

Please note if you call HVE out for a repair that is not classed as an emergency, you may be charged for this work.

Above all we must do what we all can to stay safe, follow guidance and reduce the risk of exposure to the Coronavirus, Thank you for your cooperation in these matters.

Please note if you call HVE out for a repair that is not classed as an emergency, you may be charged for this work. Typical emergency repairs may include:

Responsive Day to Day Repairs (Non emergency)*

For responsive repairs during office hours (Monday - Friday, 9.00am - 4.00pm) your first point of contact should be the Estate Office. You can phone on 01429 870247 and will be asked to provide the following:

* Please refer to the COVID restrictions as stated above

Hospital of God

Estate Office, Greatham, Hartlepool, TS25 2HS
Tel: (01429) 870247    Fax: (01429) 871469

Registed Charity Number 1123540 Registed Company Number 6533385
Registered in England and Wales

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